Hi i have a store connected to domain.com i did as shopify said and now the domain record errors are gone, but it shows me something about wildcard pointed to shopify? and when i open my site through shopify it usually just shows skip to content and nothing really loads, when i open it outside of shopify it sometimes shows security error and i understand this could be due to ssl pending? but sometimes it just says 403 cloudfare and doesnt show anything? im pretty sure i did everything correct as i did the a record thing and c name but on my dns records there is no www record so idk. pls help, my website is noregretsworldwide.store
Topic summary
Custom domain noregretsworldwide.store intermittently shows security errors and a 403 (Cloudflare), and the storefront sometimes only displays “skip to content” with no load. DNS errors were cleared, but Shopify indicates “SSL pending,” and the user notes no separate www record and a message about a wildcard pointing to Shopify.
Diagnosis offered: SSL certificate for the custom domain is pending/misconfigured. The helper suggested the store works on the myshopify.com URL, then requested DNS screenshots. From the screenshots, they advised removing a specific A record (highlighted in red) that may conflict, then waiting a few hours (up to ~24h) for SSL to issue; if not, recheck settings or hire a developer. The user is hesitant to delete it since tutorials recommended adding it and asked whether to fully remove.
Latest update: After changes, SSL remains pending per a new screenshot; issue persists and is unresolved.
Key terms:
- SSL certificate (for HTTPS) must be issued and active; “pending” can cause browser security warnings and access issues.
- A record points a domain to an IP; CNAME points to another hostname; wildcard records (*) catch all subdomains.
Attachments are central: multiple DNS and Shopify domain settings screenshots are used for diagnosis.
Hey @noregretsuae ,
The problem is with SSL certificate.
If you https://noregretsworldwide.myshopify.com open your website with this link then it will work.
SSL still point to myshopify.com. You can wait for a 24 hours and if you think you already give it enough time then you need to check your setting again or hire some shopify developer to fix it.
Thanks
Hi when i click that website it leads to another site not mine
Hey,
Sorry if it’s not your website.
The problem is with SSL. can you share the your domain settings screenshot ?
Hey @noregretsuae ,
There is clear warning about the SSL is pending. Please remove the record point red in the screen shot and then try again in few hours.
are you sure i need to remove it? because al youtube tutorials told me to add it as well as shopify when i was setting it up i think but ill try but id appreciate if u clarify
, also do i fully delete it or what
