when i try to open the store from iphone ( safary ) is showing that the store is not available why ??
Hi @nawafalqahtani .
Is this error only happening on the safari browser? Would you mind trying the following local troubleshooting steps and let me know if this works:
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try on another web browser or an incognito window.
- When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
- Try another device or on the Shopify Mobile app.
- Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)
- Ensure there are no pop ups being blocked in the web browser.
- Ensure you do not have any firewalls or pop up blockers enabled on the device
Let me know how this goes!