Why is my online store unavailable?

Hi Shopify

Dear I still waiting from two days ago but cant help me properly to solve my problem ,My store is Unavailable scenes two days ago I still complaining but nobody can solve my issue Please check out this problem and solve it .

Why my store is Locked ?

I have done each and everything on store setup

Here are my ticket number :29153586.

Ticket ID : 4d9240ce-5ef3-456c-a3a1-6e6f16b95396

Please solve my issue and online my store @Staff

Hi, @zaferastore .

I’m sorry to hear about your issue, having your store be inaccessible is definitely inconvenient and I can understand your frustration. I want to share this information with you to provide some clarity on your issue.

I’m unable to look into your account and tickets myself, since I cannot authenticate through the Community forums. However, based on the information you’ve provided me and the type of ticket number you’ve received, your case is likely being addressed by one of our specialized support teams. You will hear back from them, usually within 24-72 business hours, on ticket 4d9240ce-5ef3-456c-a3a1-6e6f16b95396. If you have any more information you want to provide or further questions you can reply directly to the email with the ticket number 4d9240ce-5ef3-456c-a3a1-6e6f16b95396.

Please let me know if there’s anything else I can help you out with.