Hello,
I transferred my domain from Google Domains to Shopify. My domain is successfully connected, however, the ssl has been pending for a few days. Can someone help me figure this out? My launch date is quickly approaching.
Thank you!
Hi @Mae1 ,
Nick here from Shopify.
That does seem quite strange for sure, especially if the domain transfer was successful! Just to confirm if it is still Pending now as it can take some time (up to 48 hrs) sometimes. I know you said it was successful but it might be worth double checking everything is done correctly for this process in the steps Shopify has for this in the help guide here. I’m sure yours is correct, but this is just to be 100% sure it is.
We can’t investigate the admin aspect of specific stores from the community for privacy and security reasons, but our primary support team can if you log in and talk to them on live chat about it. You can contact our support team here to log in to your account to create a support request for this!
Let me know if you have any other questions!