I’m having the same issue this morning, yet when I check my Shopify Status it says everything is operational. I have tried to access my website from all the phones in my house, a laptop and computer and we are all getting the same server message.
Hi there @eliz_ts !
Thanks for sharing that screenshot of your issue showing your store domain with us here, that’s really helpful!
I tried to access the domain name showing there, and encountered an issue when trying to connect there also.
I took a look at the DNS records of this domain using a free online tool and noticed a couple of possible issues with them.
Could you check to see if your domain is using the correct Shopify IP address for your A record and the CNAME record for www. is pointing to shops.myshopify.com?
There’s more info on how to do this here on our help site.
Would you have made any changes to your domain recently such as updating these records?