Why isn't my balance account activating despite accurate information?




Hello,







I’ve received the below note via email after uploading my drivers licence multiply times. Can someone help? Everything is accurate on my end however it keeps stating that my owner account doesn’t match up with my licence and it does.







Thank you,



Jessica







***Your Shopify Balance account couldn’t be activated because we weren’t able to verify some of your information.





To finish setting up your Balance account, you need to submit some additional details about your business.


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