Ella theme User account not working even when action is set to account, user cart and search are working when the action is set to cart and search , my store is in devevelopment, it is jalmack.myshopify.com and store passowrd is tanuj .. pls help solve this problem
Topic summary
Main issue: In the Ella Shopify theme, the user account icon/action isn’t functioning, while cart and search actions work normally.
Findings: A reviewer noted the account icon lacks an anchor tag (i.e., it isn’t a clickable link), suggesting either customer account settings are disabled or a theme-specific issue.
Proposed fix: In Shopify Admin, go to Settings > Customer Accounts > Login experience and enable “Show login link in the header of online store and at checkout.” This should add the proper link to the account icon.
Context/Artifacts: Multiple screenshots were shared showing the header settings and the observed missing link state; these visuals are central to understanding the problem.
Status: No confirmation yet that the fix resolved the issue; discussion remains open, with an offer for further assistance if needed.
Hello @biz499
After reviewing your store I can see your account icon does not have an anchor tag. it may be because your account settings are disabled or your theme is having some issues.
To check your account settings go to settings in the admin panel → Click on “Customer Accounts” → click on “Login experience” and check the “Show login link in the header of online store and at checkout” checkbox
Let me know if you need further assistance.