Hello,
My account wasn’t approved for the Instagram shopping. The setup is correct and i meet all the requirements, I’ve already appealed several times, NO answers… so frustrating.. i’ve also tried to disconnect the FB account and remake the whole process without any success… i’m about to give up with shopify i can’t solve this problems since few months already…
Anyone can help?
Thank you in advance.
Hey, @Naima74
Sorry to hear that Facebook/Instagram did not approve your store for Instagram tagging. We do not have the ability to override their decision, however, Facebook does have an appeals form here that you can submit in order for them to look over your store again for reconsideration.
I hope this helps and best of luck with the appeal! If there is anything else I can help you with, please let me know.