Hello shopify support team. I have given full information about my ticket number 26551991 but still not resolved. My store is not open yet. Hope the team sleeps back and opens the shop for me. Thanks
Hi @Namvu11 ,
Your ticket is already in the hands of the correct team who are looking into and working on this for you. Once they have an answer, they will reply to you! We’re unable to look into this further for you via the Community for privacy and security reasons. If you have any other questions about anything else, don’t hesitate to let me know!
Were they able to solve your problem? I am having the same difficulties.