Ive installed the Privacy & Compliance app and activated the banner but I cant see it on the site
It doesn’t work
What could be the problem
Topic summary
Banner in the Privacy & Compliance app has been activated, but it does not appear on the storefront.
A responder requested more details; the store URL (celli.no) and a configuration screenshot were provided. Shopify policies are enabled, with Customer privacy set to “Collected after consent” (data collection begins only after user consent).
Key items:
- App is enabled; banner not visible on site.
- Store: celli.no.
- Configuration screenshot provided (central to understanding setup).
- Shopify privacy policies turned on.
Status: No resolution yet. Troubleshooting is pending further analysis of the provided configuration. Unanswered question: what specific setting or condition is preventing the banner from showing.
Hello -
To be able to help you, we would need more information. Like…
- What is your store?
- How do you currently have the app configured?
Hi
Site is celli.no
The app is configured this way
Also, I turned on policies in Shopify
Customer privacy - Collected after consent
Can you help me?
