Why isn't my Privacy & Compliance banner showing on the site?

Topic summary

Banner in the Privacy & Compliance app has been activated, but it does not appear on the storefront.

A responder requested more details; the store URL (celli.no) and a configuration screenshot were provided. Shopify policies are enabled, with Customer privacy set to “Collected after consent” (data collection begins only after user consent).

Key items:

  • App is enabled; banner not visible on site.
  • Store: celli.no.
  • Configuration screenshot provided (central to understanding setup).
  • Shopify privacy policies turned on.

Status: No resolution yet. Troubleshooting is pending further analysis of the provided configuration. Unanswered question: what specific setting or condition is preventing the banner from showing.

Summarized with AI on January 7. AI used: gpt-5.

Ive installed the Privacy & Compliance app and activated the banner but I cant see it on the site
It doesn’t work
What could be the problem

Hello -

To be able to help you, we would need more information. Like…

  1. What is your store?
  2. How do you currently have the app configured?

Hi
Site is celli.no
The app is configured this way

Also, I turned on policies in Shopify

Customer privacy - Collected after consent

Can you help me?