when i check TikTok ads manager it shows My TikTok pixel, but when i check my store,
tiktok Pixel helper says " 0 pixels are found on your store".
when i check TikTok ads manager it shows My TikTok pixel, but when i check my store,
tiktok Pixel helper says " 0 pixels are found on your store".
Hello @Kubrameer
To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?
Thank you and hope to hear from you.
Best regards,
GemPages Support Team
Hey, @Kubrameer .
Rio here from the Shopify Community team. Can you double-check that you’ve followed the TikTok Ad Pixel Guide?
Can you also let me know which implementation method you followed?
Hi @Kubrameer ,
My experience developing Tikpix, a tiktok pixel installer, shows that the Tiktok pixel helper is buggy, it misses events from time to time. I recommend searching for the green status ‘active’ in your events tab, and the corresponding events in the table below it. All found in your tt dashboard.
Good luck.