Hello, my account has been closed after I got what I sell and you shipped the product. I am now facing a big problem due to closing for no reason. I hope someone will help.
Hi there, @ioioiaqkqoak123 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, please refer to the following information to help you resolve this matter:
- please check your email inbox as well as spam folders for any direct messages from us regarding this change on your store.
- if you are not seeing any correspondence from us about this matter, you can reach out to our live support team for further assistance. Once they verify your credentials, they can open up back end information to dig deeper to see what specifically is going on with your account and provide next best steps moving forward.
Let me know how this works out for you.