my store is (was) - https://strlikethebest.myshopify.com/
I didnt do anything wrong. maybe it was a bot action. is there a way to have this escalated?
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Hi, @Michael_C1 .
Thanks for reaching out and posting to the Shopify Community.
I can definitely understand the situation of your store being closed is not ideal. Rest assured, I’ll do my best to guide you in the right direction to receive further clarification.
Could you check the email connected to your Shopify store for any correspondence from our team? There may have been an email sent out in regards to your store appearing as unavailable.
If you’re unable to locate this email, I encourage you to create a support request through the Shopify Help Center. I recommend this option as we are unable to authenticate or provide account-specific information via the community forums. When navigating to the help center, you’ll need to login to your store and follow the prompts to view our available support options. We offer support through live chat, email or by scheduling a callback.
Let us know if any other questions come to mind or if you need help accessing the help center.
I hope this helps!
Hi @Michael_C1
Glad to help you today.
If your Shopify store is unavailable, it may be due to a number of reasons, including:
– Your domain may have expired
– Your hosting plan may have expired
– You may have reached your bandwidth limit
– There may be an issue with your payment gateway
– You may have forgotten to renew your SSL certificate
If you are unsure why your store is unavailable, please contact Shopify Support for further assistance.
I hope the above is useful to you.
Best regards,
GemPages Support Team