Why won't my new favicon update on my online store?

Store Design

Topic summary

A store owner updated their favicon in the theme settings, but the old favicon continues to display instead of the newly uploaded logo.

Suggested Solution:

  • This is likely a browser cache issue
  • The responder recommends following Shopify’s official documentation on adding favicons
  • If the standard method doesn’t work, there’s an option to manually add the favicon using custom code

Status: The issue remains unresolved, awaiting confirmation from the original poster on whether clearing cache or following the official instructions resolves the problem.

Summarized with AI on November 10. AI used: claude-sonnet-4-5-20250929.
1

I just updated my store entire structure. I input my logo under the favicon section but the old favicon id still displaying instead of the current one that I placed in that section. Please help. My store is www.wynter4allseasons.com

2

@Wynter_1

That might be some cache issue, did you followed the official instructions how to Adding a favicon?

If yes and not showing you can also add that manually using custom code

Thanks