Wrong email app connected

Hi,

I’ve just set up my shop and I needed to email someone, when i click the email button it takes me to my phones default email app, but i need to link it to my gmail app instead, does anyone know how to change this?

Hi @revaliacreation , it seems you are trying and accessing it from your mobile application, can I know which mobile type or model are you using? so I can better accommodate you

Hi,
I’ve got an Iphone 13 pro max so apple shopify app :slightly_smiling_face:

For iPhone (iOS):

Open Settings: Go to Settings on your iPhone.

Find Gmail: Scroll down and select Gmail.

Default Email App: Tap Default Mail App.

Set Gmail: Choose Gmail from the list.

After setting Gmail as your default email app, links to email addresses should open in Gmail instead of the default email app.

it will definitely resolve your issue, please mark my answer as solution