After wanting to buy my new domain and Shopify plan, when I had put the credit card information, my store has become inactive and the page where I am redirected to says " We will be back soon " “xxxxx.myshopify.com is currently unavailable!!”
Help is needed urgently.
Hey, @adnan_hossain .
Thanks for posting your question in our Community forum. I’m sorry to hear that you’re experiencing some setbacks with your Shopify account and domain. We definitely want to help get this resolved.
Based on what you’ve shared, we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support through the Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request. Our support team will be more than happy to take a closer look into this.
If you have any questions in the meantime, please don’t hesitate to reach back out.
Warmly,