Hi Community,
I’m facing an issue as products aren’t listed on Google. I found this article yesterday and followed EmmanuelFlossie’s advice from the Youtube video.
https://community.shopify.com/c/technical-q-a/you-have-products-that-aren-t-listed-on-google/td-p/1756505
https://www.youtube.com/watch?t=197&v=AyvilyMb2Bo&feature=youtu.be
I made the changes yesterday and it still shows me the problem. Also, I see problems in the Google Merchant Center. Can you advise, please?
To get your products listed on Google, you need to resolve all the red warning issues that are shown in Google Merchant Center under Diagnostics.
If not, the products will be disapproved.
After you apply rules, make sure that you have reprocessed the products, otherwise feed rules don’t get applied, more info: https://feedarmy.com/kb/how-to-reprocess-content-api-in-google-merchant-center/
Make sure that you also have no other issues such as @claricelin mentioned, check Google Merchant Center > Products > Diagnostics.
If you continue to have issues, please share more detailed information such as screenshots on the existing thread so we can guide you.
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Hi everyone,
Thank you for coming back to me. I tried to reprocess the products, but the popup was blocked by the browser. As you can see there are a lot of problems under Diagnostics for 354 products.
Can you advise, please?
@odette1 , remove the browser blocker when you are using Google Merchant Center so the products can be reprocessed.
For the products having identifier issues - it means those products are also sold elsewhere (distributed by the manufacturer) and they do have existing barcodes. You need to find them and update them into the product feed.
As @claricelin mentioned, you need to allow popups in your browser. Alternatively use a different browser.
As to other merchants having barcodes, does not mean it’s correct, or means Google is correct.
The only way to move forward, is to make sure to check the packaging of the product, and see if it has barcodes or not. And then submit the accurate details based on the packging.
If Google still complains after this, you can request for a review on a per product level, and they usually get approved.
Hi Emmanuel,
Can you tell me how can I request a review on a per-product level, please?
We don’t have barcodes for our products.
Kind regards,
Vanda