"Import job already in progress. Please wait until current one is finished"

Shopify Discussion
1

trying to import a new file but this show up : “Import job already in progress. Please wait until current one is finished” its been hours for a small file -there is a glitch!!! …please help

2

Same issue here, started yesterday as well

3

Hi, @evechagnon and @RobChatters !

Some stores were having trouble with uploading inventory CSVs on November 9, 2021, but our developers pushed a fix to resolve this issue. Can you please confirm whether you’re importing an inventory CSV, a product CSV, or a different type of file, as well as the size of the file?

If the import has been stuck for several hours, please get in touch with our team via live chat, email, or callback in the Shopify Help Center so we can help you clear the error message and try again.

4

Dear Sophia. I am having the same Problem Since last two week. Whenever i try to update Inventory Export i get the Same Error every Time. Even i have not Updated any File Before. Its a Big issue for Me to update Inventory. Please Help.

5

Hi, @Chsohaibtahir !

The Import job already in progress. error message is one that our team can help with, though I won’t be able to troubleshoot from this public space. In order for our team to securely access the store and help you resolve this issue, please get in touch with us through the Shopify Help Center. Thank you!

6

Dear Sophia

I have same “Import job already in progress. Please wait until current one is finished.” message for 2 days when I try to update the inventory , please help.

7

Hi, @hanamarumart !

Our team can definitely look into this with you, but we’ll need to access the account securely in order to investigate. Please contact our team via the Shopify Help Center. Thank you!

8

Same issue here, started yesterday as well

9

Hi, @HPX !

The following information would be helpful in determining what the cause of the error message might be: