Can I enable a 3rd party shipping app on my plan for free?

Shopify Apps
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AI-generated summary

Main topic: Enabling Third‑Party Carrier Calculated Rates (CCS) so third‑party shipping apps can display live shipping rates at checkout, and whether it’s free on certain plans.

Key details:

  • Shopify plan: CCS is available either as a $20/month add‑on or free if you switch to annual billing.
  • Advanced plan: CCS is included by default.
  • Activation: CCS is not self‑serve; you must contact Shopify Support to enable it on your store.

How to enable/pay:

  • Reach out to Shopify Support via the provided help link and use the chat on the right side to request CCS and, if applicable, add the $20/month charge.

Recent updates:

  • The original poster submitted a support request over 24 hours ago to enable CCS but has not received assistance yet and requested further help.
  • Another participant asked how to contact support and pay the $20 add‑on; a support rep reiterated using the support link/chat, and that the team will add CCS to the account.

Status: Guidance provided; original enablement request remains pending. No final resolution reported yet.

1

Would like to seek for advice regarding to “3rd party shipping app” -

  1. If I’m on the Shopify plan and I want to enable “3rd party shipping app” feature, can I get it by (a) free if I switch to bill yearly? (b) add $20per month additionally? If so, how can I top up this and pay $20?
  2. how to enable the “Third Party Carrier Calculated Rate” feature in my shopify store?
2

Hi, @VenusLee .

Thank you for reaching out!

If you are on the Shopify plan you can have Carrier Calculated shipping included as a $20 add-on, or for free with the annual plan. The advanced plan has CCS included. To add this feature you will need to contact our Support Team, and they will enable it.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,

3

Hi @VenusLee ,

  1. (a) Yes, its free on the “Shopify” plan’s annual billing.

  2. (b) Reach out to Shopify Support Staff at https://help.shopify.com/en

  3. Reach out to support team in either of the cases above to enable it.

4

Hi Emily, I’ve already submitted my request via support inbox to enable “Third Party Carrier Calculated Rate” over 24 hours…but still no one help with it, could you pls help?

Thanks,
Venus

5

Hi Emily! How can I contact Shopify Support Team? How can I pay $20 add on for the carrier calculated shipping?

Atte

Danny Jimenez

6

Hi, @dan143 .

Thank you for your reply!

You can contact our Support Team by clicking the link and chatting into the chat box on the right hand side. The support team will be able to add Carrier Calculated shipping to your account.

Please let me know if you have any further questions!