I’ve made some website improvements from what the website used to be. I was hoping that I would have made a real sale by now but I have not. I have dealt with many so called Shopify experts since March who were supposed to be helping me with my store but instead have scammed me out a huge amount of money. What would you suggest I need to do step by step in order to turn this around and start making sales on my store?
AI-generated summary
The store owner reports no sales despite website improvements, 376 visits in the past 30 days, and prior losses to people claiming to be Shopify experts. They have no budget for further help and asked for practical steps to improve the business.
The most urgent finding is that the store may not be purchasable: products appear sold out, several placeholder “Example product” listings remain, and some navigation and international shipping options may not work. Respondents recommend deleting placeholders, correcting inventory settings, and testing checkout before spending money or seeking more traffic.
Further suggestions include simplifying the catalog around a clear niche; adding accurate contact and business details, original product photos, specific shipping and return information, and credible proof; and using Shopify Analytics to locate where visitors leave. Some commenters caution that generic dropshipping products are difficult to sell and question the business model, while others emphasize fixing basic functionality and trust first. The discussion has not established whether the owner made these changes or achieved a sale, so the issue remains unresolved.
The url is wholelifewellness.net. In the last 30 days there have been 376 sessions. It seems like a lot of people come to website and just leave. Some get to checkout and then abandon cart. It’s been like that for a couple of months now.
Thank you for the response. I want to let you know though that I have no money at all to turn the store around and get sales
I would like hands on help but I have no idea of what you are talking about. If you did offer this help, would it cost me anything?
Hey @idontknon ,
I think the first step is to stop making random changes and figure out why the sales aren’t happening. I’d approach it like this:
First, look at your store traffic. If you’re barely getting visitors, the website itself may not be the main problem.
If you are getting traffic, check what those visitors are doing. Are they viewing products, adding items to cart, or reaching checkout? This will help you find where the drop off is happening.
Then look closely at your product pages. Good quality images, clear descriptions, reviews, shipping details, and return information can make a big difference. I’d also compare your pricing and overall offer with similar stores.
Make sure the mobile experience and checkout are smooth as well.
Once you find the weak point, fix it one step at a time and track the results instead of changing everything at once.
And considering what happened with the previous “experts,” I’d be very careful about hiring someone again. I would avoid anyone promising guaranteed sales and only work with someone who can clearly explain what they’re doing and how the results will be measured.
Thank You!
Hi @idontknon
I did leave a comment on your other topic about store feedback. But will add it here again; you can do a lot of work yourself. Just research other topics and try one thing to improve your store. But note that dropshipping is hard, and you still need to invest a lot of time in it.
And sorry to hear you got scammed. You have to learn from that too and ask for more info. For example, the developer website and the Shopify Partners link. And do not trust self-proclaimed “experts”.
What is your website? Your Shopify Partners link?
bellezza-perfetta store is closed, right? Never had a proper domain. Maybe nothing to do with you, as you may have worked, as the screenshot says at the start of 2025.
But also to me, $736 does not sound too impressive for more then 6 months, no?
Also, having Hulu on another tab in the screenshot does not sound professional.
Yep I kind of had a feeling before that this would be what I thought. You added some dropshipping products. That was your biggest mistake. Not only that but half of them aren’t even available..
Always sucks to get scammed. But think about the customer’s wallet for a second… You want the customer to give you money, a complete stranger, who is going to do absolutely nothing for them, and the products are going to come from God only knows where and in what condition… That’s what you’re doing. That’s what dropshipping is. You have no involvement in my order. Even if it’s a good product, why in the world should I pay you for it?? You know you would never be the customer here… ask yourself deep down, why is that?
Shopify would be such a better environment if merchants and developers actually did work for their money. Don’t you think?
I understand. What would you suggest then for me as a brand new seller?
What do I think you should do? I think you should just stop. Stop wasting your money chasing a fantasy. If you genuinely have something to offer the world, you should pursue that. That should be what guides you into e-commerce.
You like those products? Then buy some. Sell them in person. Get some feedback that you can trust. And this is actually a good product test. If you can’t sell it in person with a handshake and smile, chances are it won’t sell online either. Right? This is also a good test of your salesmanship, trustworthiness, of your determination and focus. You want to put your name on it and create your brand? Go for it! The sky’s the limit. Or maybe open a shop engraving high end stainless steel business cards?
Or maybe you’re into mugs. Get a 100 dollar mug press at Walmart, some coffee mug blanks for 3 dollars each, send in designs to a sublimation printer who can print and ship to you, and you got yourself your own coffee mug business. And it doesn’t take very long. And you can do fancy packaging or personalize and your customers will come back.
So many cool things you could be doing instead of this dropshipping lie.
Really sorry to hear about all the challenges you’ve had so far. There are some awesome people in this community, but some bad eggs as always too…
I’m not sure if it’s a change that you just made, but I opened your catalog and every product on the store is currently out of stock. There are also some example product entries that I’d recommend deleting.
In Shopify, go to Products, select all seven Example products and delete them. Then for the nine real ones, open each and look at the Inventory section. If you’re dropshipping and don’t hold stock yourself, untick “Track quantity” so Shopify stops treating them as sold out.
Test it by adding something to your cart in a private browser window and going all the way through checkout. (You can just refund yourself afterward or use a test card.) Do that before you spend a dollar or change anything else.
Next, I’m obviously biased, but after 10+ years of running my own e-commerce stores, I built Carti for conversion support. It engages with shoppers, helps them find products, and nudges them toward checkout. It’s not going to fix your store alone, but it does help boost conversion rates. I only mention it because at your scale it’s 100% free, so probably worth trying.
I had a look at the store, and I’d add one angle nobody has covered yet: with 376 sessions and 0 sales, the funnel math says people are landing and not believing you. The mechanics others mentioned matter (fix the out-of-stock issue Daniel found first — that alone kills every sale), but a wellness store lives and dies on trust, and right now the site quietly signals “template shop” in a few places:
- “Built with CreateMyStore.ai” in the footer. Remove this today. For a shopper deciding whether to swallow something you sell, an AI-site-builder badge is the single worst trust signal on the page.
- Zero social proof. No reviews, no customer photos, no “as seen in”, nothing. For supplements this is fatal — nobody wants to be the first. If you have no customers yet, borrow proof: link the actual studies behind key ingredients, show certificates of analysis from your supplier, add founder’s face and story to the About page. A real name and photo beats ten generic mission statements.
- The About page says nothing. “We believe in wellness” could be any of 10,000 stores. Why did you start this? Who picks the products? One honest paragraph with a photo converts better than a redesign.
- No expectations set at the product level. Shipping info lives in the footer/FAQ, but the shopper deciding on the product page sees nothing about when it arrives or what happens if it doesn’t work for them. Put delivery expectations and the 30-day return promise right under the add-to-cart button — that’s where doubt happens.
- Stock photos everywhere. Order your own products, take twenty phone photos in daylight — in hands, on a kitchen counter, next to the label. It’s a weekend of work and it changes how the whole store reads.
Blunt version: traffic isn’t your problem yet. Ten trusting visitors beat a thousand suspicious ones.
Hey, I checked your store, and the first thing you should fix is the product availability. A lot of products are showing as sold out, including the default Shopify example products, so that could be stopping sales before anything else.
Once that’s fixed, you can narrow the catalog a bit. The products currently cover too many unrelated categories, which makes it harder to understand what the store specialises in.
After those basics are sorted, then start driving traffic and use Shopify Analytics to see where customers are dropping off. You should not spend more money on experts until these fundamentals are in place.
Hi @idontknon,
I’m sorry to say that your store isn’t just looking untrustworthy; it’s actually not buyable right now. The store reads as a half-finished demo, and I’d bounce too.
Every product shows “Sold out,” and several are literally named “Example product” with placeholder $100 prices.
So before anything else:
- Fix inventory - add real stock, or enable “Continue selling when out of stock” per variant.
- Delete or draft every “Example product”
- Place one test order yourself to confirm checkout actually works.
Since it looks like you’re dropshipping, a few tips once the store is functional:
- Skip the super-saturated products. Sun sleeves, urea foot cream, cloud slippers - these are on thousands of dropship stores already. Buyers have seen them cheaper on TikTok/Amazon, so you’re competing on price you can’t win. Pick a smaller niche and go deep instead of selling 16 random things.
- Own your product photos and copy. Generic supplier images are the fastest way to look like “just another AliExpress store.” Even lightly editing them or writing your own descriptions helps a lot.
Make sure someone can buy first, then make them want to.
Wish you the best with your business,
Ellie from BOGOS: Free Gift Bundle Upsell team
Sorry you’ve been through that - the good news is the real fixes here are free!
With 376 visits and 0 sales, it’s usually trust or friction, not traffic. Quick checks:
- Make sure products aren’t showing “out of stock” - that alone can silently block all sales.
- Add trust signals: reviews, real photos, clear shipping/return policy - especially important for wellness products.
- In Shopify Analytics, check where people drop off: no add-to-carts = trust problem; add-to-cart but no checkout = pricing/shipping surprise or clunky checkout.
Start with point 1 (takes 5 minutes), then fix trust before spending on ads or consultants.
I completely understand why you’re cautious, especially after dealing with people who promised results and didn’t deliver.
At this point, I wouldn’t recommend spending more money blindly. The first thing I’d do is identify exactly where the problem is.
Sorry to hear you’ve had such a rough experience with people claiming to be Shopify experts.
I’m the developer of autoSchema, which automatically adds structured data to Shopify stores and can help Google better understand your products and surface them properly in search results - which may help you get up and running!
You’re welcome to use it completely free for life. Just install autoSchema, scroll down to the promo code section and enter autoblogger.
No catch and no payment needed.
Hi [email removed]idontknon
I went to your website and it seems very confusing! I couldn’t find any real contact details, email address, phone number, company name, your exact location, which country you are from and a more precise location, including a postal address.
The Home and Catalog buttons are useless, they don’t lead anywhere, when I click on them the result is that you don’t have any products in the store.
When I finally find your products in Product categories, they can’t be ordered from many countries, even though you say you ship World Wide to different locations. You need to learn how to put products in stock, how to make collections, how to make market areas and set the correct shipping for each country you ship to.
The first problem with your store I see is this: the store is not 100% functional and misleads you, plus as a new buyer I have no idea who I’m buying from, or even what country you’re from.
What I think is important: first of all, the store should be as simple as possible, all the mini-menus should be functional and you should have contact and location details that are as accurate as possible. Don’t pay attention to the messages from “shopify specialists” they are just scams they don’t help you at all, they just want to take your money.
After you make a functional store, you will have to promote your store to a target audience, no one will find your store by chance.
The first thing you need to do is index your store in Google Search Console, this way you become visible on Google in searches, a big plus! After 10 days of indexing, I already have products that appear on Google, some right on the first page or even in the first position.
Otherwise I can’t help you with any other advice, I’m just starting out, and… like you… I haven’t made a sale yet after 2 weeks of opening the store. But at least I have a functional store and my products already appear on Google in searches. Let’s hope for the best! Success!!!
Now I saw something else, you actually have nothing to sell on the site, just a product example, it’s clear you don’t understand how the Shopify interface works.
I am so incredibly sorry you had to deal with that. The Shopify ecosystem unfortunately has a huge problem with predatory “experts” who prey on new store owners, and it makes me sick to see people lose hard earned money to them.
Honestly, if you’ve already made website improvements, the issue might not even be your store design anymore. Usually, when a store has zero sales, the bottleneck is either traffic quality or a misalignment in the offer not something a random plugin or “SEO guru” can fix overnight.
I won’t pitch you a single thing or ask for access. But if you want to drop your link, I’d be happy to take a quick look from a customer’s perspective and tell you exactly what I see. No strings attached. What niche are you in?
@idontknon I’m sorry you’ve had that experience. I’d recommend auditing your store’s first traffic, product pages, pricing, checkout, and analytics to identify what’s preventing sales. Then focus on fixing the biggest issues first instead of spending more money on unnecessary services. A step-by-step, data-driven approach is the best way to turn things around.