My store is still up and functional, but the past few days whenever I’ve tried accessing the main admin page. I just get a blank white screen with nothing to indicate what’s going on. How do I fix this?
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Hey @Dimitriii
Most of the times, it’s usually either a cache issue or internet issue so I would suggest try clearing your cache files from your browser or check it in incognito mode and that should fix your problem and just in case if that still doesn’t fix it then try to have a quick chat with Shopify Support.
If I managed to help you then a Like would be truly appreciated.
Best,
Moeed
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Hi @Dimitriii,
Please send the website link, I will check it for you
@Dimitriii If it happens on admin page only, rather than your live website pages, it is mostly due to the Shopify server issue. You can wait for a while and try again to access admin pages, or switch to incognito mode page and check again.
I used these two methods both previously when it happened on my end, and they are working on my side. You can see if it is effective for you also.