Can anyone explain the ERR_TOO_MANY_REDIRECTS issue on my online jeweler site?

hello i read forums about this issue but i cant understand can you help me?

onlinejeweler.shop

Hello, @onlinejeweler .

Welcome to the Shopify Community and thank you for sharing your question here!

The error message ERR_TOO_MANY_REDIRECTS indicates that the browser may be stuck in an infinite loop. The browser is trying to visit one URL which points to another URL.

However, after checking your domain through Whois and navigating to your website, I’m unable to replicate the error. Could you advise if you’ve already adjusted your DNS settings to point to Shopify’s records? If you’d like to double-check, check out our resource on connecting your third-party domain to Shopify manually.

  • The A record should point to the Shopify IP address: 23.227.38.65
  • Point the CNAME record with the name www to shops.myshopify.com

While browsing your website I had a chance to learn about the products you have listed. I would like to make a few suggestions to help improve the user experience on your website and help create customer engagement.

Did you know that you can upload a favicon image to your store to help with brand recognition? The favicon image is a tiny image that appears within the web browser bar. This can help customers identify your brand when they see it. To learn more, follow the steps in our adding a favicon to your store resource.

A second suggestion is adding store policies to your store. This is a great opportunity to share with customers how your shipping policy works, refund policy, privacy policy and terms of service. The policies can be set up directly within your Shopify admin, Settings > Policies section. We’ve included policy templates as well.

Lastly, adding an About Us page to your store can help customers learn more about your brand and create customer engagement. Customers may want to learn how your brand started/what inspired you to create your online business. If you’re unsure where to start, we’ve included 21 best about us page examples on our Shopify Blog.

Let us know if you have any further questions or are still seeing the above error message.