Hi All,
I have a question in regards to the transferring of store ownership. Right now i am in a free trial with 1 month left. If i transfer ownership to someone, can they continue the trial or do they have to pay for the basic plan.
regards,
Naveed Khan
Hi @Naveed5
I understand that you’re in the process of transferring a development store to a client.
To address your first question, when a development store is transferred to a new owner, it’s no longer eligible for promotions or free trials.
The new owner starts paying when they select a paid plan. Please note: After you transfer the ownership of a development store to another account, the transfer can’t be reversed.
In regard to your second question, if you activated Shopify Payments on your client’s store using your own information, then you need to update to the client’s information. You’ll need to contact our support team via the Shopify Help Center to have the Shopify Payments account updated.
I hope this helps! Let us know if any other questions come to mind.