Can't change product name in customs edit any longer?

I can no longer edit the name of a product when I edit a customs form for an international shipment? WHY NOT? WHY do platforms REMOVE functionality? This has been BASIC functionality for years, now it’s suddenly just gone?

Why shopify, WHY.

Also “Correct the highlighted errors and try again” but NO errors are highlighted. Even your user forum is a disaster of idiotic design choices.

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Hi @MDD ,
This is Theodore from PageFly - Shopify Page Builder App.

You’re frustrated that you can no longer edit product names in Shopify customs forms. Here’s why it might have happened and what you can do:

Possible Reasons:

  • Standardization efforts by Shopify
  • Integration updates causing unintended consequences
  • Feature might be temporarily unavailable for future improvements

Alternative Solutions:

  • Contact Shopify support to understand the reason and explore workarounds
  • Consider third-party Shopify apps for customizing customs declarations

Best regards,
Theodore | PageFly

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Alternative Solutions:> > - Consider third-party Shopify apps for customizing customs declarations

The very fact that paying a FEE to do something that just a week ago I could do for FREE and that I have been doing for FREE for years is absolutely infuriating. Shopify once again REMOVING functionality so they can shill their scammer marketplace and try to squeeze extra money out of people who already PAY FOR THEIR SERVICE. It’s revolting.

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