I’m having trouble confirming google refund policy/terms of service and contact info - all are in place. when I click the blue link it loads a pop-up with no actions or option to confirm. Does anybody know what i’m supposed to do?
Thanks
Topic summary
A user is unable to confirm their Google refund policy, terms of service, and contact information in Shopify. When clicking the blue confirmation link, a pop-up appears but displays no action buttons or confirmation options.
Suggested Solution:
- Clear browser cookies or use an incognito/private browsing window
- Navigate back to the Google channel
- Click on the blue message again
- A new pop-up should appear with the option to confirm the information
The issue appears to be browser-related rather than a platform error. Screenshots were shared showing the problematic pop-up interface.
Clean your cookies or open and incognito window, go to your google channel again and click on the blue message, a new pop up should appear confirming youve added your information.