I’m trying to setup my Google Merchant account and add products to it. But, on Shopify in my Google App it’s asking me to ad contact information and refund polices to my website. I already have all of that and its stuck on that checklist screen?
It’s possible the reason is that the info is not added correctly. Meaning not the correct location. Have you added it in Shopify > Settings > Policies
Hey @EmbracePower !
Thanks for connecting with us here, and I’m excited to hear about you setting up your Google merchant account.
Below is how the checklist should appear if everything has been done correctly:
This issue you are experiencing can happen for a number of reasons. For example;
1. You have used Online Store > Pages to create the refund and terms of service policies instead of
Settings > Policies.
2. Your footer handle has been modified.
Do any of the above apply? Let me know!
By the way, how is everything else going on your store. I’d love to hear more about your products and goals for the year ahead?