When I click save and reload the page, the blog disappears.
Topic summary
A user is experiencing a technical issue where a cart abandonment block in their email settings won’t save properly.
The problem manifests in two ways:
- After clicking save and reloading the page, the block disappears completely
- Even when attempting to exit after saving, the block still fails to persist
The user included screenshots showing the block being added and the save attempt.
Another participant offered a link to an article about reducing abandoned carts through customer communication and engagement, but acknowledged they don’t have a direct solution to the immediate technical problem.
The original poster responded that they need a bug fix rather than general advice, indicating frustration with the system malfunction.
Status: The technical issue remains unresolved with no solution provided.
Hi @AndrewLeb - I thought you might like to read something I wrote about Abandoned Carts that may help you overcome all these issues completely.
https://delloop.com/reducing-abandoned-carts-the-power-of-communication-and-customer-engagement/
Sorry, I don’t have an answer for the immediate issue 
There is no need for the answer here. Just fix the bugs in your system.