having same problem w/ Category [value] in backend Products showing in Chinese instead of English
I am having the same problem in the category column of my admin products page.
I am experiencing this same thing, some categories were showing as uncategorised (not true) and now showing with assumed chinese writing in some of the categories randomly
We are having the same issueā¦Glad itās not just me
going on half an hour waitā¦
having the same issue hoping it is fixed soon
This is doing the same thing on us. Random Chinese in category on multiple items, not all. Our language is set to English. Started this afternoon.
Maybe shopify should just fix the problem. Getting through to support is a joke most of the time. We are operating businesses and paying for this service to work. It is typical for Shopify make complete changes to the pos, without every informing us of those changes. Perhaps in the future, they will let us know when changes have been made.
Iām also having the same issue
Same problem here. Itās not related to code or theme settings. This is the shopify āProduct Categoryā that is used for Google Merchant center. Not any display on the fontend or issue with collections. Shopify is suggesting Chinese categories for products and only showing Chinese when you click on that dropdown.
Ok, I just spoke with an advisor and they are aware of the issue many of us are havingā¦hope they fix it soon and it isnāt some type of hack.
I have multiple Shopify accounts , they all are showing Chinese in the product category.
Main reason why I may leave Shopify. No control and at the mercy of tech
support. With so many complaints pretending not to know anything is
reckless. I have not activated my store yet, however if this is the type of
support offered then NO THANKS! I wonāt waste anymore time with Shopify!
Joining the choir. Product categories showing in the Chinese Language.
We are having the same exact issue.
Same problem here.
any update when it will get fixed?
Same problem, it happens both in bulk edit and single edit so I canāt update the product category for any of the listings that I just imported from etsy.
Same, just spoke with support on chat, and their response was:
āThanks for your patience, Bryan! It looks like other merchants are facing similar issues. Our team is working hard to fix this. Thanks for letting us know. Iāll keep an eye on it and email you once itās resolved. Iāll also send an email after our chat so you can reach out if you have more questions.ā
Well thatās better news. This appears to be a major headache, I would think
Shopify would post a comment.