Why is my product category suddenly showing Chinese characters?

My product list is showing chinese characters for my product category - see the pic. What is going on? It was fine yesterday - is there a way to contact Shopify directly with this problem?

10 Likes

I am having the same issue!

6 Likes

I’m also having the same issue.

3 Likes

We’re having the same problem. It’s been in Chinese, Finnish, and Swedish. Seems it’s a new language every time I refresh.

4 Likes

Same here this just happened out of nowhere

3 Likes

Also happening to my store.

3 Likes

Same here! I am on hold with shopify… hopefully they get it fixed asap!

6 Likes

Signing on that we’re having the same issue.

2 Likes

Same here, though I was the only one…then see this topic lol

2 Likes

Bet! :folded_hands:t2:
Pls update us with anything you know. Ty!

1 Like

I just noticed Chinese characters in our category column too. Looking forward to seeing WHY this is happening!

3 Likes

Please keep us posted!

1 Like

Seriously such a weird bug!

1 Like

Same issue here.

1 Like

They apparently have been getting a lot of reports and are working on it but couldn’t tell me anymore than that… I inquired if this would affect my feeds in anyway and they “didn’t think so”. They basically said to keep an eye on the status page which is not even showing the issue is there… I am curious what the common denominator is… theme? app? Here’s the link to the status page: https://www.shopifystatus.com/

6 Likes

Classic tech support answer. Hopefully they figure it out! My theme is Atlantic.

2 Likes

I’m having the same issue. Been waiting for support to get help

1 Like

I’m on hold with Shopify too… I think they are getting a lot of help requests. Been on hold for a long time so far…

2 Likes

CHINA is taking over! :thinking:

1 Like

I am using STREAMLINE so it must not be a theme issue…

1 Like