Cookie Banner Not Dissapears

Technical Q&A
1

The issue is that the cookie banner is not disappearing and it is showing on every page no matter if you accept or decline it. It is very frustrating and inconvenient.

2

Hello @Nick137 ,

Can you please store URL and theme name you are using?

Thanks

3

Please note that the cookie banner is showing only in the us region - https://bestbuddyramps.com/ - Impact theme

4

I use VPN to check it but it doesn’t appear.

Can you enable it globally ?

btw note that in default Impact I don’t find any issue like you described.

5

What would happen if i enable it globally? Please note that until yesterday i enabled it globally, and i checked it on another devices and the issue was still there.

6

If you enable it globally, I can check the console for the error.

7

I permitted it. Hope your idea helps me.

8

Follow these steps:

  1. Go to Online Store → Theme → Edit code

  2. Open your theme.liquid file
    here search for and just before to it add this code

I hope it will work.
btw if you need a much more cleaner solution then try to ask theme support about it or hire a developer to add a code.

Thanks

9

Hi @Nick137 ,

Let try this one:
10

Where i need to add this code. I will be glad to receive a step by step guidance. Thanks in advance.

11

Hi @Nick137 ,

Step 1: Go to Online Store → Theme → Edit code > theme.liquid

Step 2: Insert the code before the tag and Save them.

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