In the customizer, the discount and the sale label appear, but on the actual site, it doesn’t. Any idea how to fix it?
Hello @lonajasmiin
This new feature from Shopify.
You can follow these steps:
1.Go to Online Store->Settings
- Chosse Maked ->Preferences
- You will then see a setting ‘Hide compare-at prices for European Economic Area (EEA) customers’ by default this is on, if you disable this your sale prices will work again.
I hope the above is useful to you.
Kind & Best regards,
GemPages Support Team
Hi,
Please share your store URL and if your store is password protected then also provide password too.
Thank you.
It seems this was the issue since I am from EU. Thank you!



