Hello, I have recently 21/01/25 deleted all 3000 of my products. I manages to get a store log file from Shopify of all the deleted products. this includes the product ID. is there a way using this I can recover my products in bulk? Thanks im really unsure what to do
Hey @DASCPA ,
Thank you for reaching out. I’m sorry to hear about the accidental deletion of your products. Unfortunately, Shopify doesn’t have a built-in feature to recover deleted products directly. However, since you have the store log file with the product IDs, I can assist you in recreating your products in bulk.
Here’s how we can approach this:
- I can use the product IDs and other data from the log file to recreate the products using Shopify’s API or a CSV upload.
- If you have any additional data (like product titles, descriptions, images, or pricing) stored elsewhere, it would be helpful to include those in the recovery process.
Could you share the log file with me so I can review its structure and determine the best course of action? Please message me vie email, so we can discuss further and work on a solution.
I’ll do my best to help you resolve this issue efficiently!
Best regards,
Rajat
Hi Rajat, thank you for your response, i have just emailed you with the attached files
@DASCPA these are just the public forums, for deep backend issues contact shopify support directly.
Even if they will say no at least make the attempt of asking for recovery.
This applies to pretty much any software , platform or service.
https://help.shopify.com/en/support/topic-select/login-issue/contact/chat