I ordered merchandise from my Shopify store, infinite goods two weeks ago, and I still have not received it
Topic summary
Non-delivery of an order from the poster’s Shopify store “infinite goods.”
- Timeline: Order placed two weeks ago; merchandise has not been received.
- Scope: Framed under Payments + Shipping & Fulfilment with a fulfillment tag, indicating a likely shipping/fulfillment delay rather than a payment issue.
- Missing details: No order number, shipping method, tracking information, fulfillment status, or confirmation of carrier handoff provided. No mention of outreach to the carrier, fulfillment partner, or Shopify Support.
- Current status: No updates, actions, or responses recorded; no evidence of shipment progress.
- Outcome: Unresolved/ongoing. Key questions remain about tracking status, fulfillment actions taken, and any carrier or support contact.