Disconnect Shopify product sync from Facebook/Instagram shop

Shopify Discussion

Topic summary

A user needed to disconnect Shopify’s automatic product sync with their Facebook/Instagram shop catalog to switch to a manual catalog for better product display control.

The Problem:

  • Shopify was automatically syncing products to Facebook/Instagram
  • Meta wouldn’t allow linking a manually created catalog while auto-sync was active
  • User felt stuck in a loop without a clear solution

Outcome:

  • The original poster successfully resolved the issue (specific solution not detailed in thread)
  • Another user later asked how the problem was solved, but no response has been provided yet

The discussion remains partially open, as the resolution method wasn’t shared and a follow-up question is unanswered.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

I’d like Shopify to stop automatically syncing products to my Facebook/Instagram shop catalogue so that I can switch to using a manual catalogue in my Facebook/Instagram shops instead (I need more control over how my products appear in the shop).

I already have a manual catalogue created, but Meta won’t let me link this manual catalogue to my Facebook/Instagram shop.

Please help! I’ve been going round in circles and not getting anywhere.

Many thanks all :slightly_smiling_face:

2

Thank you so much! All sorted with success – I don’t need any further help at the moment, but I’ll keep your offer in mind for the future.

3

Hi Caroline83

I also want to disconnect Shopify product sync from Facebook/Instagram shop. How did you solve it in the end?