Hi
I have multiple discounts set up as “Can’t combine with other discounts”. However, when a user adds multiple discount codes Shopify still applies discounts on top of each other.
Not sure if this is relevant but I’m using discounts with “Subscriptions”.
Thank you for help!
Hello @Cleankitchen , When you create discounts, You will have the option to set Combinations (This product discount can be combined with) for that discount code. There are two options available.
Please check if you have checked any of them. They should not be checked, so please uncheck them if they are checked. For in-depth details, hiring an expert is recommended.
Regards,
Osama Farooqi
Thank you for your quick reply. The discount that I can freely combine has the following details:
So I understand it is not supposed to combine but it actually does.
Not sure if this is relevant but the discount type we use is “Amount off from Order”. It doesn’t even have the combine with “Other product discounts” option. It only has “Shipping discounts”
Does this mean that Order level discounts are always meant to combine?
Also, I can add the same discount X times in which case I will get each discount taken into account. I don’t know why such behaviour would ever be useful so maybe you should consider changing this behaviour?
Best regards
