Issue: A GoDaddy-hosted domain (www.gravyseason.com) fails to connect to a new Shopify store after being removed from a previous store. The owner has waited 48+ hours with no change. Screenshots (error message and DNS settings) are central to understanding the problem.
Likely cause: The domain may not be fully removed from the original Shopify store. Access to that store (as the store owner) is needed to remove the domain there before adding it to the new store.
Recommended steps:
DNS correction: The CNAME record for “www” should point to shops.myshopify.com. DNS (records at GoDaddy) controls where the domain routes; an incorrect CNAME can block connection.
Status: No confirmation of fix; issue remains open pending the above actions.
first of all my domain is hosted on godaddy and I am trying to add it to new shopify store, this domain was added with old store from where I removed it already ,
Now issue is when i try to add it with store its showing this issue,
domain www.gravyseason.com
while I already added all required codes in dns of domain on godaddy.
i am waiting from last 48+ hours but issue is not sorted out.
if anybody can help me ,will be appericiated a lot
My guess is that the domains haven’t been removed from the original Shopify store that you had them added on.
You’d need to sign into the old Shopify store (as the store owner), pick a paid plan, remove the domain names from the store, close the store back down … then you can try adding the domains to your new store again.
Also, your CNAME record from your DNS screenshot isn’t correct. The ‘www’ CNAME record should be pointing to “shops.myshopify.com”
