Email Test in Pause and Build Mode

Shopify Discussion
1

Hi,

My store is currently in the Pause and Build mode, and I would like to test email notification by checking on the mobile app.

However I can’t receive an test email.

Is it because its in the Pause and Build mode?

Thanks!

2

Hi @purplespoon

Hope you’re having a great day!

When you use the Pause and Build plan, you can access your Shopify admin and edit your products when you need to, but your checkout is disabled. This means that customers can review your products, but they can’t purchase them.

The Pause and Build plan might be the right choice for you if, for example, your store is seasonal, or if it’s only open for a specific period of time.

While you’re on the Pause and Build plan, you can do the following:

  • Access your Shopify admin.
  • Access basic reports about your site’s performance.
  • View your online storefront.

While your store is paused, you can’t use online store checkout, POS, discounts, abandoned checkout recovery, gift cards, or third-party integrations such as Facebook and Google to publish your products. You can send draft order invoices, but the customer won’t be able to complete the checkout process and draft orders can’t be converted to live orders.

To test email, you should not be on Pause Plan.

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