Hello,
I have set up everything on the Facebook business manager(ad account, pixel, admin access, payments, the domain is verified) and the page is published. The website is set up as well, with products. I have checked the requirements and I do not notice anything off with it,
I do not see the reason why I can’t sell product directly in Facebook and Instagram, if there is anything I missed, please help,
My very best regards,
Hello @frendilove
Can you share your website URL so that I can check it?
Hello,
https://frendilove.com is the website, I set up the shop, but it is impossible t checkout directly from Facebook.
Same issue I’m having. They recently changed the on site/ off site checkout with Shopify. From what I’m told , you can go to your Facebook channel on Shopify and slick (switch to Facebook -instagram checkout ). It will ask you to log into your PayPal account etc. if you set up your Facebook commerce account through Shopify like I did, you will have to deactivate your commerce account and create a new one directly on Facebook in your commerce manager. Then reset up your Facebook channel on Shopify with that commerce account. This is very confusing because given the information I’ve received I still haven’t been able to switch it. I receive errors saying my PayPal isn’t confirmed when I’m on Shopify and going through Facebook matches up trying to enable instagram shop. I really hope this issue is resolved soon as I clear 10k for the Facebook channel, it’s been frustrating as Shopify and Facebook are not much help. ,p
Hello @Slaybrand1
If you can provide access to your store and facebook account, then we can help in fixing this issue.