I’m a customer- I can’t get help through the AI chat but I placed an order from muchic.com and the product I received were incorrect size and not as pictured at all. I want to return but the email address provided on their website keeps kicking back. The order confirmation I received is from a Shopify email address though.
Order#1238
The address that sent confirmation was:
store+66878734513@t.shopifyemail.com
Site claims I should contact service@muchic.com but I get an email a day later that says the server is down. Please help!!
Any help or direction would be great… thank you!
