I believe someone fraudulently opened a shopify account using my identity.
I received an IRS letter demanding payment of back taxes associated with a 1099-k in my name with the payee Shopify. I do not run a business with or earned income using Shopify’s platform. The IRS is asking for a corrected 1099-k in order to adjust the amount they say I owe. Getting in touch with support has been impossible. I even opened a trial account because the chatbot told me I’d get support if I did. I have not. Anyone out there have any recommendations on how to get a hold of someone in shopify?