I had to create an account with Shopify in order to type this message. My Social Security number has been hacked and someone used it to create a seller account on here. I now show over $100k in sales that the IRS says I owe taxes on. I can’t get figure out a way to get in touch with anyone from this company. Can someone please point me in the right direction so I can get this sorted out?
Hi @Densmore17
Thank you for reaching out about this. I can definitely understand how important this is to have resolved. You can reach our legal support team by emailing legal@shopify.com directly, or you can contact our support through our Help Center.
To access support through our Help Center please follow this link: Contact Support, when asked to sign in instead follow the prompts for being unable to sign into your account so connect with our support team to report this.
I also recommend reaching out to your local authorities to report this as well and to ensure that all necessary actions for your personal identity are being taken.