Will the recipient receive an email notification when a gift message is included?
If you’re using Shopify’s built-in gift card recipient feature and the recipient’s email is entered, they’ll receive a personalised email containing the gift message and gift card code. A regular gift message or order note for a physical product won’t automatically email the recipient, you’d need an app or custom automation for that.
In Settings-> Notifications → Customer Notifications you will see the order confirmation email template. You can send test emails to check.
Hi @Tiwowo ,
By default, Shopify does not send a separate email notification to the gift recipient just because a gift message is included. The gift message is typically passed with the order and can be shown to the merchant or included in packing slips, depending on your setup.
If you want the recipient to receive an email with the gift message, you’ll need a third-party gift app or a custom workflow (e.g., Shopify Flow or a custom app) that sends an email to the recipient after the order is placed.
Just use Shopify workflow to send an email
Hi @Tiwowo
By default, there will be no email notifications sent to the gift recipient if the gift message option is used in Shopify.
But if you want to get this done, then you may consider using apps such as Govalo or Wrapped: Add Gift Wrap.
Yes, they will if you enter the correct recipient’s email. You can test this by adding your email to check.
Best regards,
Dan from Ryviu: Reviews & Loyalty App
Hello there @Tiwowo
No, Shopify doesn’t send a separate gift message email notification. The gift message is typically displayed to the merchant for fulfillment and, if supported by your theme or app, included in the package. If you would like the recipients to get notified with the gift message, please think about becoming a gift messaging or gifting app that allows personalized emails on gifting experience.