Hello, can someone please help me out? Google suspending my account and after all the changes I’ve made, still struggling to get my account on track.
Can someone please take a look and make any suggestions on what I might be missing?
Thanks
2 Likes
Yes please, that would be greatly appreciated!
I would remove the 5 star popup that appears in the left bottom corner. These are mostly used by fake businesses, meaning fake reviews. To avoid being placed in the same category as the fakers, I recommend removing that popup for now.
Make sure to add your business details in the footer of all pages, such as business name, hours, email, phone, and address.
Do the same on your contact page + the contact form. Transparency is needed.
Make sure to show if the product is in or out of stock on the product landing page.
Your website was registered on the 7th of april, but you already have reviews? That seems fake.
You may have a lot more issues, so make sure to check:
https://support.google.com/google-ads/community-video/318699100
https://support.google.com/google-ads/community-guide/304792695
https://support.google.com/merchants/answer/6150127
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
https://support.google.com/merchants/answer/6149970
https://support.google.com/merchants/answer/9158778
https://support.google.com/merchants/answer/6150244
https://support.google.com/google-ads/community-guide/241068758
Hello @PavG17 ,
At the moment, Google is flagging “deceptive content,” which almost always means they can’t verify that your business really exists as you’ve listed it. Even if you’ve uploaded videos and docs, they need public, on-site proof that ties everything together. The trick is to make your listing unquestionably real in Google’s eyes. Here’s what to double-check:
- Exact Business Name
Your Google Profile name must match your legal name—no extra keywords or taglines. - Website NAP consistency
On your website, your address and phone number need to be front-and-center (footer or Contact page) and identical to what’s in your GBP. - Visible Signage Photos
Upload clear photos of your storefront with your sign/logo visible. - Interior & Workflow Shots
Show your workspace or products being made—that gives Google confidence you’re not just a PO box. - Local Phone Number
A dedicated landline or mobile in your city (not an 800 number) that actually rings when Google calls. - Correct Primary Category
Choose the one category that best describes your core service (e.g. “Clothing Alteration Service” or “Art Gallery”). - Embed a Google Map on Your Site
Having the map embed and a “Get Directions” link on your Contact page helps Google see you at that location.
Once everything matches up perfectly, wait a few days for Google to crawl your site (you can speed this up by requesting indexing in Search Console) and then submit another appeal. In your appeal, call out each update you made (e.g., “We’ve added storefront signage photos and updated our Contact page with a local landline number.”) That level of detail shows you’re serious about fixing it.
No we don’t mind you sharing your insights.