Has a simple decision matrix ever saved you from a bad vendor/app choice?

Topic summary

The original poster shares an image of a weighted decision matrix and asks the community about their experiences using this tool for vendor or app selection.

Key Questions Posed:

  • What specific criteria and weights have others used (examples given: cost, reliability, support, integrations, learning curve)?
  • Does anyone have stories where the matrix prevented a poor choice?
  • How do people set decision thresholds when using this method?

Current Status:
The discussion remains largely unanswered, with only one brief response offering general help rather than sharing concrete experiences or methodology. No detailed examples, success stories, or practical frameworks have been contributed yet.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

If you’ve used a weighted decision matrix, what criteria and weights did you use (cost, reliability, support, integrations, learning curve)? Any “we would have chosen wrong without it” stories and how you set the threshold to decide?

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