I forgot to cancel my subscription on my shoplift store and I have been charged. I want to close down my store but I also want my money back from that charge. I am student and I was just testing out Shopify and I completely forgot it. Can someone help me get my money back?
Hello @gg19 !
In order to get a refund, you must first take these steps here to fully close the store.
Once you have that done, please reach out to our support here and we will be able to look into a refund for you.