Hi Guys,
I recently opened a shopify store as a trial and mistakenly opted for a yearly plan. I’ve just checked my bank and seen a large bill from shopify.
Please help! This is not something I can afford right now and really need this refunded.
Thanks,
Nick
Hi, @NickH92
Eunice here from Shopify. Thanks for posting, and welcome to the Community!
Are you looking to pay monthly rather than annually? Let’s get you some help with that! While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback via the Shopify Help Center.
How’s your store coming along? If you need a helping hand getting started I recommend checking out this free online course by Shopify Compass. With this course you’ll learn how to design your store, launch your store, and create happy repeat customers. It’s a great resource to have on hand and is delivered in easy-to-watch bitesize clips so you can go at your own pace.
I hope this helps! Take care and hope to see you around in the Community.