Hi there so I was just on a 3 month trail for £1 a month ! And I completely forgot about it after 3 months 
and now I have been charged the full price for the membership … and I didn’t even use it at all and completely forgot about. I really dont have the money to pay for this stuff now 
Any way I can get a refund or somebody help please??
Thank you. Hope you’re having a good day, Konrad 
Hi @Kondi033 ,
Thank you for reaching out. I understand that sometimes things get in the way, and we forget some tasks.
Once you are sure your store is 100% closed, you can reach out to our live support to request a refund if you wish. A refund is not guaranteed and we take each request on a case-by-case basis, so please do bear this in mind when making the request.
In order to do so, we’ll need to access your account. We cannot provide account-specific support via the Shopify Community at this time, but we’d be happy to continue assisting you through live chat, email, or callback.
Please visit our Contact page. Once you log in, select the topic you’d like to discuss with the Support Advisor. In your case, click on Account>Plans and billing. Then scroll down to the bottom of the page, where you should see the ‘Get Support’ section, where you can select your preferred communication channel.
Let me know if that helps.