How can I improve my new online store to increase sales?

Shopify Discussion
1

Hi, I have launched my shop this week and I have added around 30 products so far. I have had over 400 visitors to my shop but no orders as yet. I feel I have driven good amount of traffic to my store but I feel maybe they are put off with how my store looks even though I feel it looks clean, easy to use, and professional. Admittedly I need to add more products however some insight or advice or what I can do to improve would be really useful? Any thoughts or advice you can give me please as I’m worried I’ve potentially put 400visitors off going to my store! Thanks

2

Hello @Daniela19 ,

I am Gina from flareAI app. Hope you are having a good day.

Can you drop your store URL for review?

It’s great that you’ve had 400 visitors to your Shopify store already, and I understand why you might be concerned about why they haven’t placed any orders yet.

Here are a few things you can consider to improve the customer experience and potentially increase sales:

  1. Product Descriptions
    Make sure that your product descriptions are detailed, and concise, and highlight the key features and benefits of each product.

  2. Product Photos
    High-quality images are crucial to give customers a good sense of what they’re buying. Ensure that your product photos are clear, and bright, and showcase the product from different angles.

  3. Pricing
    Make sure that your prices are competitive and clearly displayed. If you offer discounts or promotions, make them easily visible to customers.

  4. Shipping and Returns Policy
    Make sure that your shipping and returns policy is clearly stated, easy to understand, and meets customer expectations.

  5. Navigation
    Ensure that your website is easy to navigate, with a clear menu structure and intuitive product categorization.

  6. Trust Signals
    Consider adding trust signals such as customer reviews, money-back guarantees, and secure payment symbols to your website.

  7. Site Speed
    Make sure that your website is fast-loading and optimized for mobile devices, as a slow website can lead to high bounce rates and lost sales.

  8. Customer Support
    Make sure that you have a clear and easy-to-find contact page, and consider offering live chat support or a customer support hotline.

These are just a few suggestions, but there are many other things you can do to improve the customer experience and increase sales. The most important thing is to continually analyze and optimize your website to meet the needs of your customers.

Good luck!

Gina

3

My URL is https:Allthingsbaby.shop

if you can let me know what the shop looks like and if it’s professional enough and then what’s missing as I’m completely new to this. Your thought would be great, I’m aware I need new products and add the policies which I’ve drafted up but anything else would be much appreciated as I’m still learning on the job!

4

For example I’ve had updates to say I’ve had returning customers viewing certain products upto 3 times so just want to know why they aren’t selling as I think the prices are competitive

5

Hi my url is https://Allthingsbaby.shop

Perhaps you can take a look and see what you think and then let me know what’s missing etc I will look through your points too but I have done research on each product to make sure it’s fairly priced etc. your thoughts would be much appreciated and let me know what you think of my
Store

Kind regards
Daniela

6

Hi, have you managed to review my store yet? Any feedback would be much appreciated