I have setup shipping for only 1 region in my country. But when i go the checkout page to fill out shipping address, the region drop down shows all the regions in the country even though i have selected selected shipping rates for 1 particular region. How do i remove all other regions from the drop down and show only the region to which i am shipping?
Hey @vinonline ,
The shipping page at checkout looks the same for all users will show up for all users, regardless of where they live. If a customer selected a region dropdown that you don’t ship to and has no shipping configured, no rates will appear. Unless you are a Plus merchant (Enterprise), checkout is fully locked down and you cannot change it.
Warm regards,
Sharon
Hi @Sharon-Reeds thanks for replying
The issue here is that the customer has to fill out all the address without knowing that we wont be shipping to his/her region and has to find out in the last step that there is no shipping to that region which can have a bad user experience.
I wanted to avoid that situation. Looking for a possible situation
Even local delivery is showing all regions under the drop down.
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We have the same issue. Did it get resolved for you?