My shopify store has been inactive for weeks & I can’t seem to activate it. Can someone help me fix this? I’ve sent customer support emails about this they said they will get back to me, it’s been 3 weeks now & nothing has been said.
if you had a similar problem please help. 
Hi @Shaun03
Thanks for reaching out here for assistance.
I understand that that you are experiencing issues with your Shopify store being inactive, and it has been like this for several weeks without resolution. That is certainly not an ideal situation, so I can appreciate the fact that you want to resolve this.
To clarify, we cannot access any of your account details here on the Shopify Community, so I am not in a position to provide any specific information or updates on this matter.
However, it sounds like you have already been in touch with our support team, as you mentioned that you have sent us emails and we advised that we would get back to you. 3 weeks is indeed a longer than expected wait time for a reply, so if it has been that long since you last heard back from us via your support ticket, I would suggest reaching back out to our support team so that we can take a look at the ticket on your behalf.
While I cannot access your account or provide any updates here, feel free to quote your ticket numbers and I would be happy to touch base with the team handling this matter, to ensure they have everything they need to proceed.